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Frequently Asked Questions (FAQ)

1. Are your jewellery pieces handmade?

Yes Most of our jewellery pieces at Anniez Creation are handmade with love and attention to detail.


2. Do you offer Cash on Delivery (COD)?

You can mention your preference here:

  • Yes, COD is available on selected orders.
    OR
  • Currently, we accept prepaid orders only.

3. How long does delivery take?

  • India: 5–8 business days
  • International: 10–20 business days (if applicable)

Delivery timelines may vary during festivals or courier delays.


4. How can I track my order?

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.


5. Do you accept returns or exchanges?

We accept returns/exchanges only for damaged or incorrect products received.

Please contact us within 48 hours of delivery with an unboxing video.


6. Are your earrings lightweight?

Yes 💖 Most of our earrings are designed to be stylish, lightweight, and comfortable for daily wear.


7. Can I customize jewellery?

Yes We do accept customized orders for selected designs. You can DM us on Instagram for customization requests.


8. Will the jewellery tarnish?

To maintain the beauty of your jewellery:

  • Avoid contact with water and perfumes
  • Store in a dry place
  • Keep away from moisture

Proper care helps jewellery last longer.


9. How can I place an order?

You can place your order directly through our website or message us on Instagram @anniez.creation.


10. How can I contact you?

For any queries, contact us at:

Business Name: Anniez Creation
Instagram: @anniez.creation
Location: Goa
Email: diasannie86@gmail.com