Frequently Asked Questions (FAQ)

1. Are your jewellery pieces handmade?

Yes ✨ Most of our jewellery pieces at Anniez Creation are handmade with love and attention to detail.

2. Do you offer Cash on Delivery (COD)?

You can mention your preference here:

• Yes, COD is available on selected orders.
  OR
• Currently, we accept prepaid orders only.

3. How long does delivery take?

• India: 5–8 business days
• International: 10–20 business days (if applicable)

Delivery timelines may vary during festivals or courier delays.

4. How can I track my order?

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

5. Do you accept returns or exchanges?

We accept returns/exchanges only for damaged or incorrect products received.

Please contact us within 48 hours of delivery with an unboxing video.

6. Are your earrings lightweight?

Yes 💖 Most of our earrings are designed to be stylish, lightweight, and comfortable for daily wear.

7. Can I customize jewellery?

Yes ✨ We do accept customized orders for selected designs. You can DM us on Instagram for customization requests.

8. Will the jewellery tarnish?

To maintain the beauty of your jewellery:

• Avoid contact with water and perfumes
• Store in a dry place
• Keep away from moisture

Proper care helps jewellery last longer.

9. How can I place an order?

You can place your order directly through our website or message us on Instagram @anniez.creation.

10. How can I contact you?

For any queries, contact us at:

Business Name: Anniez Creation
Instagram: @anniez.creation
Location: Goa
Email: diasannie86@gmail.com